Legal

Privacy, Terms & Compliance

How we protect your information, the terms that govern our services, and the standards we follow.

Last updated: September 2026

Privacy Policy

CubIQ.Global is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard the data you share with us when you request a quote, contact us or browse our website.

We collect only the information necessary to provide our relocation and freight services, including your name, contact details, move origin and destination, and inventory details. This information is used to prepare quotes, coordinate services, communicate with you and comply with legal obligations.

We do not sell your personal information. Information may be shared with vetted moving, freight and customs partners only to the extent required to fulfil your move or shipment. All partners are bound by confidentiality and data-protection obligations.

You have the right to request access to, correction of or deletion of your personal information. To exercise these rights, contact us at support@cubiq.global.

Terms of Service

By using the CubIQ.Global website and requesting services, you agree to these Terms of Service. Our services are provided on a best-efforts basis, coordinating professional packing, shipping, customs and delivery partners to complete your move or shipment.

Quotes are valid for the period stated and are based on the information you provide. Final pricing may change if the scope, volume, weight, origin, destination or services requested change after the quote is accepted.

Payment is collected in advance and held securely, then released to partners as each milestone is completed. This milestone-secured payment model keeps every party accountable and gives you visibility into costs.

CubIQ.Global acts as a coordinator and is not liable for the acts or omissions of third-party carriers, customs authorities or other service providers, except where required by law.

Compliance

CubIQ.Global operates in accordance with the Protection of Personal Information Act (POPIA) of South Africa and applicable cross-border data protection principles. We take reasonable technical and organisational measures to protect the information in our control.

Our website uses minimal, non-intrusive analytics and functional cookies. No personal data is collected by third-party advertising trackers. By continuing to use this site, you consent to the use of these essential cookies.

For any privacy, compliance or legal questions, please contact us at support@cubiq.global or call +27 78 865 7212.