Services

Packing & Loading

Our vetted packing teams protect your goods at the source. They use professional materials and techniques suited to both household effects and commercial items, labelling and inventorying everything so it’s ready for sea or air transport.

International Shipping

We coordinate secure sea freight on your behalf, selecting reliable carriers and routes that match your timing and budget. For commercial cargo and time-sensitive items, we can also explore air or multi-modal solutions where appropriate.

Customs Clearance

Our customs partners prepare and lodge the required export and import paperwork, helping your shipment clear customs smoothly and reducing the risk of avoidable delays or extra charges. We guide you on what documents you’ll need and when.

Destination Delivery

At destination, our local teams unload and place items in your new home, office or site, following your room-by-room or area-by-area instructions. Depending on your chosen package, this can include unpacking onto flat surfaces, full unpacking into rooms or full white-glove placement and setup.

Tracking & Support

You can follow progress with clear milestone updates such as Departed, Arrived and Customs Cleared. Your coordinator is on hand throughout to answer questions, escalate issues and keep everyone aligned.

Customer Perks

Need a little extra peace of mind or special handling? We can arrange:

• Cargo insurance for household and commercial shipments

• Custom crating for art, antiques and fragile items

• Piano and heavy-item handling

• Vehicle + household combinations

• Short-term storage at origin or destination

• Air express for essential “must-arrive-ASAP” items